Privacy policy

At LumiHead, protecting customer privacy is a priority. This Privacy Policy explains how personal information is collected, used, and protected when customers visit our website or make purchases.

Information We Collect

When interacting with our website, we may collect information including:

• Name
• Email address
• Shipping and billing address
• Payment details processed through secure payment providers
• Order history and transaction records

This information is collected only when necessary to provide our services.

How We Use Your Information

Customer information may be used to:

• Process and fulfill orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve website functionality and user experience
• Detect and prevent fraudulent activity

Data Security

LumiHead uses secure technologies and trusted payment processors to safeguard personal information.

Payment details are processed through encrypted gateways and are not stored directly on our servers.

Cookies

Our website may use cookies to improve browsing performance and analyze how visitors interact with the website.

Customers can manage cookie preferences through their browser settings.

Third-Party Services

Certain third-party service providers, such as payment processors and shipping carriers, may receive limited information required to process transactions and deliver orders.

LumiHead does not sell or rent personal customer information.